For clinics & aesthetic practices
Your front desk, open around the clock.
Patients enquire after hours and expect an answer. microcrew replies instantly, books appointments across your doctors and therapists, and sends reminders — so your front desk isn't the bottleneck.
Cancel anytime · No long-term contract · Built for Singapore
Sound familiar?
After-hours enquiries go unanswered
Patients research treatments in the evening. A clinic that only replies at 9am next day loses them to one that answered at 9pm.
Phone lines jam at peak
Reception can't answer the phone, greet walk-ins, and reply to messages at once. Something always waits.
No-shows cost provider time
An empty appointment slot is expensive when it's a doctor's or therapist's hour. Reminders help, if someone sends them.
What microcrew does for clinics
Answers treatment & pricing questions
From your own documents, it explains procedures, prep, and indicative pricing in the patient's language — then books the consult.
Books across multiple providers
It assigns appointments to the right doctor or therapist on a shared, colour-coded calendar and avoids double-booking.
Sends confirmations & reminders
Automatic reminders reduce no-shows and free reception from chasing patients.
PDPA-safe with patient data
NRIC and card numbers are stripped before storage or AI processing, keeping sensitive health enquiries protected.
Questions clinics ask
Can it give medical advice?
No — and it's designed not to. microcrew answers logistical and general treatment-information questions from your materials, and hands off to your team for anything clinical. It won't diagnose or advise.
Does it handle bookings for several doctors?
Yes. It supports multiple providers on one shared calendar, auto-assigns the right one, and colour-codes the schedule so your front desk sees who's booked where.
Is patient data kept private?
Sensitive identifiers like NRIC and card numbers are redacted before anything is stored or sent to the AI, and conversations are never used to train third-party models — built for Singapore's PDPA.
One AI agent. Everything your front desk does.
No new apps. It replies, calls, books, and answers from your own documents — in your customers' language, and built for Singapore's PDPA.
WhatsApp & Telegram automation
Answers in seconds, in your tone. Reads PDFs and Drive folders so it knows the answer before you do.
Cold calls that close
Calls leads with your cloned voice, qualifies them, books meetings. You walk into warmed-up conversations.
Calendar-aware bookings
Knows your working hours, breaks, buffer time. Proposes slots that fit — and confirms them before you wake up.
Speaks your customers' language
Replies in English, Mandarin, Malay, Tamil and more — matching whatever language each customer writes in, automatically.
PDPA-safe by design
Built for Singapore. Sensitive details like NRIC and card numbers are stripped before anything is stored or sent to the AI — so customer data stays protected.
Learns how you work
Turn on Mentor Mode and it watches how you handle chats — picking up your facts and your style, then applying them across every conversation.
Knows when to hand off
When something needs your judgement — a complaint, a tricky pricing call, anything it's unsure about — it stops and loops you in instead of guessing.
Answers from your knowledge base
Point it at your Google Drive and it reads your policies, brochures, and price lists — answering accurately, and forwarding the right file when a customer asks to see one.
From zero to live in an afternoon.
- 1
Connect your channels
Plug in your WhatsApp number, Telegram bot, Google Calendar, and Drive. Takes about 10 minutes.
- 2
Teach your crew
Record a few voice clips, paste your business profile, set hard rules. Your AI inherits your tone immediately.
- 3
Let it run
Watch leads turn into booked meetings while you sleep. Review transcripts, pause anytime, take over with one click.
Pick a plan that fits.
Start small, scale when it pays for itself. Cancel anytime.
Starter
Try the platform without committing to the heavy stuff.
$49/mo
- WhatsApp + Telegram replies
- Google Drive + Calendar
- 200 AI replies / day
- Email support
- AI cold calls
- Voice cloning
Pro
Built for the working solo agent. Everything turned on.
$99/mo
- Everything in Starter
- AI cold calls with cloned voice
- 800 AI replies / day
- 130 cold-call minutes / month · $0.40/min after
- 1 cloned voice
- Priority email support
Growth
For high-volume outreach — more calls, lower per-minute rate.
$249/mo
- Everything in Pro
- 3,000 AI replies / day
- 250 cold-call minutes / month · $0.35/min after
- Lower per-minute top-up rate
- SLA + dedicated support
All plans include encrypted per-tenant storage and cancel-anytime billing. Cold-call rates per minute are listed in the FAQ below. WhatsApp / Telegram API usage billed separately at cost.
Frequently asked questions.
Everything we get asked before sign-up. Still stuck? Email us — we reply within a day.
Yes — your voice, cloned. You record a few minutes of voice clips during onboarding and microcrew's voice cloning technology handles every outbound call, sounding exactly like you. For replies, you set tone rules and a business profile so it writes in your style across WhatsApp, Telegram, and email.
It dials your leads, introduces itself as your assistant, qualifies the lead with a few questions, and offers a meeting slot from your calendar. If the lead agrees, the meeting is booked into your Google Calendar and you get a summary. Cold-call campaigns can run unattended.
Around 30-45 minutes. You connect your WhatsApp number, Telegram bot, Google Calendar and Drive, paste a short business profile, record voice samples, and set hard rules (things the AI must never say). After that it's live.
Yes — anytime, one click in the dashboard. You can also pause the AI for a specific client, a whole channel, or your entire account. microcrew always logs everything so you can review what it said before stepping in.
15 languages including English, Mandarin, Malay, Tamil, Indonesian, Thai, Vietnamese, Tagalog, Japanese, Korean, Hindi, Arabic, French, Spanish, and German. You pick the language per agent and the AI sticks to it. For voice cloning, English works best today.
Two safety rails: hard rules you set (e.g. "never quote a premium", "never confirm coverage without my approval") that the AI literally cannot break, and a monthly call/reply budget cap so a runaway scenario can't drain your accounts. You're notified at 80% of any limit.
Cold calls are to Singapore (+65) numbers only, metered by the minute against your plan's included minutes — no per-call surcharge. Each plan includes a monthly block of minutes; once those run out, top-up minutes bill at your plan's per-minute rate.
- Pro — 130 min / mo included, then$0.40 / min
- Growth — 250 min / mo included, then$0.35 / min
Top-up minutes never expire and roll over month to month. Telephony, voice AI and LLM costs are baked into the rate — no hidden pass-through bills.
You can buy top-up credit packs anytime from your dashboard. Credits burn only after your monthly quota is exhausted and never expire — they roll over month to month. Underlying API costs (telephony, ElevenLabs, LLM tokens) are baked into the per-minute rate — no hidden pass-through bills.
Yes. Every agent gets their own isolated database tablespace — no other customer's AI can see your conversations, leads, or calendar. Sensitive fields (OAuth tokens, voice IDs) are encrypted at rest. Retention is capped at 540 days by default; you can request earlier erasure at any time.
Yes. Cancel in your dashboard — no calls, no contracts. We keep your data accessible for 30 days in case you change your mind, then permanently delete it on request.
Stop being the bottleneck.
Your competitors sleep. microcrew doesn't.
The first AI agent built for Singapore's service industry.
Want in early?
We're not opening self-serve sign-ups just yet. Leave your details and we'll reach out the moment a spot opens — usually within a few days.
Prefer email? Reach us at hello@microcrew.ai